Effective Date: 1 April 2025

At INKLO.CO, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our site, we may collect the following types of information:

a. Personal Information

When you place an order or contact us, we collect details such as:

• Your name
• Email address
• Shipping and billing addresses
• Payment details (processed securely via third-party payment providers)
  

We do not store your full payment information — it is handled by secure, PCI-compliant processors like Shopify Payments, Stripe, or PayPal.

b. Device Information

We automatically collect certain data about your device and browsing activity using cookies and analytics tools. This includes:

• IP address
• Browser type
• Time zone
• Pages visited on our site
• How you interact with the site
  

2. How We Use Your Information

We use your information to:

• Fulfill and ship your orders
• Communicate with you about your order or questions
• Improve and personalize your experience on our site
• Detect and prevent fraud or misuse
• Send marketing emails (only if you opt in)
  

3. Sharing Your Information

We only share your personal data with trusted third parties when necessary to operate our business, such as:

• Print and shipping partners to fulfill your order
• Payment processors to handle transactions securely
• Analytics services like Google Analytics to improve our website
• Shopify, as our website and e-commerce platform provider

We never sell or rent your data to third parties.

4. Cookies

We use cookies and similar technologies to improve your browsing experience, understand how our site is used, and serve you better. You can control cookie settings through your browser at any time.

5. Marketing Emails

If you opt in to receive marketing, we may send you occasional updates about new products, promotions, or store news. You can unsubscribe at any time using the link in the email or by contacting us at inklo.co@outlook.com

6. Your Rights

Depending on where you live (e.g., EU or UK under GDPR), you may have rights such as:

• Accessing the personal data we hold about you
• Requesting corrections or deletions
• Objecting to or restricting our use of your data
• Withdrawing consent for marketing
  To make a request, contact us at inklo.co@outlook.com
  

7. Data Retention

We retain your order information for our records unless and until you ask us to delete it, or as required by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Security

We take reasonable precautions to protect your personal information, including SSL encryption and secure hosting. However, no method of transmission or storage is 100% secure.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

📧 Email: inklo.co@outlook.com